Services catalogue
Ubuntu SHFT helps businesses reduce manual work, respond faster, connect their existing systems, and turn business knowledge into useful digital tools and content. Automation, integrations, and AI work in the background, so you do not need to understand the technology first.
Pillar 01
We identify where your business is losing time, where information gets stuck, and which practical improvements will deliver the most value.
For businesses that know something is inefficient but are not yet sure what should be automated, integrated, or rebuilt.
Workflow, admin workload, customer journey, sales, service delivery, and finance administration reviews, with improvements ranked by business value.
Quick-win assessments, full automation roadmaps, software integration checks, and data & AI readiness assessments.
Process improvement blueprints, system integration plans, business requirements, vendor selection, and POPIA planning.
Project scoping, pilot project design, team training and adoption, and post-implementation performance review.
Pillar 02
We connect the communication tools and software your business already uses, then automate the repetitive work between them.
Our strongest pillar for WhatsApp solutions, communication-platform integrations, workflow automation, and behind-the-scenes intelligent assistance.
Lead capture, qualification, quote requests, bookings, support, order capture, document collection, status updates, and staff assistants.
Information assistants, workflow requests, alerts, approvals, reporting, meeting follow-ups, and CRM or project-tool integration.
Shared-inbox triage, enquiry processing, draft responses, website enquiry and booking assistants, and call answering with after-hours reception.
Lead creation and routing, follow-up automation, pipelines, onboarding, job and work-order creation, technician assignment, and proof of work.
Quote generation, invoice creation and delivery, payment reminders, invoice data capture, expense approvals, and management reporting.
Policies and procedures assistants, business-wide search, record synchronisation, scheduled reports, and system health alerts.
Pillar 03
We build practical digital platforms that help businesses attract customers, deliver services, organise work, and give staff or clients secure access to information.
From lead-focused websites to full operational systems, built for South African connections and POPIA-conscious from the start.
Company and service websites, landing pages, redesigns, product catalogues, e-commerce, payment pages, and quote-to-payment journeys.
Self-service, client project, supplier, application, membership, and document portals with controlled access.
Operations dashboards, job and field-service management, booking systems, CRM tools, ticket management, inventory, and reporting dashboards.
Field data capture, inspection and delivery apps, offline-capable workflows, calculators, document generators, and browser or desktop utilities.
Pillar 04
We help businesses create, repurpose, organise, and publish useful content more consistently, without turning every content task into a manual project.
Two ways to buy: done-for-you content production, or content systems and tools your own team runs.
Content plans, editorial calendars, website copy, articles, newsletters, social copy packs, case studies, and proposal content.
Podcast editing and production, transcription, meeting summaries, voiceovers, video editing, short-form repurposing, and captions.
Social design packs, pitch decks, report design, marketing graphics, template libraries, and one-recording-to-many-pieces workflows.
Scheduled publishing, approval workflows, performance reporting, brand writing assistants, and content library search.
Solution packages
These packages combine services from across the four pillars into one outcome you can buy, confirmed through discovery before a fixed scope or price is offered.
Combines: Website or WhatsApp lead capture, qualification, CRM creation, sales assignment, reminders, quotation workflow, and reporting.
Combines: WhatsApp service requests, job creation, technician assignment, mobile checklists, customer updates, proof of work, and invoice triggering.
Combines: WhatsApp, email, web chat, ticket management, knowledge assistance, escalation, service-level tracking, and customer feedback.
Combines: Guided forms, WhatsApp or email communication, document collection, approvals, account creation, internal tasks, and welcome information.
Combines: Enquiry capture, quoting, approval, electronic acceptance, deposit or payment, job or order creation, invoice delivery, and reminders.
Combines: Document organisation, secure search, policy assistance, team access through Slack or Teams, source references, and usage reporting.
Combines: Data connections, scheduled data preparation, dashboards, alerts, weekly summaries, and controlled distribution.
Combines: Planning, recording or source collection, transcription, writing, design, short-form repurposing, approval, publishing, and reporting.
Combines: Business website, lead capture, CRM setup, email or WhatsApp follow-up, document templates, analytics, and basic reporting.
How buying works
01
“We miss WhatsApp leads.” “Technician updates are inconsistent.” “Reporting takes two days every month.” Start there.
02
We confirm the workflow, users, systems, information, risks, and the result you want.
03
You receive clear deliverables, exclusions, milestones, responsibilities, and success measures.
04
Where appropriate, we start with a controlled first version before expanding the solution.
05
Your team gets training and documentation, and the solution is reviewed against the agreed results.
Tell us what is taking too long, falling through the cracks, or frustrating your customers. We will map the problem, recommend the right solution, and implement it around the tools your team already uses.